HOW WE DO IT

We have the
agility and scale to
act purposely and
respond rapidly

It's what sets us apart-our ability to be as dynamic as you are, with solutions that fit. And we're invested, long term

We understand. You need immediate answers… for someone to say “Yes” in the moment, and not to have to go up the chain of command. For over 50 years, we have sustained continuous growth in a dynamically changing market by uncovering opportunities, customizing solutions for every customer—large or small—and getting you what you need when you need it. That’s what we mean by agility and scale.

Our goal is to create partnerships that last, and our responsiveness speaks to that commitment. Rather than focusing on stockholders, we focus on you. And we've worked this way from the beginning.

We have the agility of a fast moving, privately-owned business, able to customize solutions

We create partnerships that last by bringing the best ideas forward. Our entrepreneurial culture inspires everyone to take ownership by working together, acting quickly and giving you just the right products to provide the best care.

It's why more than 60 of the top 150 healthcare systems choose us.

Empowering people to act

  • Decisions are driven by what's right for you
  • We take responsibility for the results

Open innovation

  • Decisions are driven by what's right for you
  • We take responsibility for the results

Creative problem solving

  • Decisions are driven by what's right for you
  • We take responsibility for the results

Speed to market

  • Decisions are driven by what's right for you
  • We take responsibility for the results

As a large, independent company, we have the scale to invest in your long-term goals

We believe that’s why 95% of customers stay with us.

We’re motivated by your growth, not by Wall Street expectations, and we have the offerings, commitment, risk tolerance and integration to prove it. Our ability to see and respond to the total supply chain is what enables us to always deliver on quality and price. That's our unique difference.

Breadth of offerings

  • 500,000+ kits made every day
  • 19,000+ clinical and business experts to serve every market

Ability to take on risk

  • 500,000+ kits made every day
  • 19,000+ clinical and business experts to serve every market

Long-term commitment

  • 500,000+ kits made every day
  • 19,000+ clinical and business experts to serve every market

Vertical integration

  • 500,000+ kits made every day
  • 19,000+ clinical and business experts to serve every market

We understand no two customers are alike

The big picture might be the same, but specific challenges are unique. For every size, location and type of facility, we customize solutions to your exact needs.

A grey and blue box with grey dots around it
Grey shield with blue circle and white dollar sign
Two grey mountains, one with a blue flag at the summit

"Never pass up an opportunity to help someone."

Jim Mills,

Co-founder

This sentiment has always inspired how we do business. We focus on building both agility and scale to meet your needs every step of the way.